This page discloses information required under Japan's Act on Specified Commercial Transactions (Article 11), which applies to RockSee Studio as a Japan-based business accepting online payment.
| Seller | Hiroto Iwami (trading as RockSee) |
|---|---|
| Address | 2F-C Shibuya Dogenzaka Tokyu Building, 1-10-8 Dogenzaka, Shibuya-ku, Tokyo 150-0043, Japan |
| Phone number | +81 90-9744-3215 |
| Email address | [email protected] |
| Price | As listed on our pricing page |
| Additional costs | None beyond the listed price, unless optional add-ons are requested (see pricing page) |
| Accepted payment methods | Credit card (Stripe), international bank transfer (Wise) |
| Payment timing | Typically half before work begins, and the remaining half after delivery |
| Delivery timing | Typically around 2 weeks after the contract is signed (may vary; see our pricing page for details) |
| Returns and cancellations | Due to the nature of the service, refunds are not offered after delivery. Cancelling before a contract is signed is free of charge; cancelling after signing but before work begins results in a full refund of any deposit. See our operator information page for details. |